FRAMEWORK FOR BUSINESS EXCELLENCE
There are many approaches commonly used to improve business performance which include:
Special strategic planning thrusts
Customer satisfaction/values initiatives
Improved communication initiatives
Learning and HR training/development initiatives
Knowledge management initiatives
Quality awareness initiatives
While each of the above-mentioned initiatives is worthwhile, overall effective improvement cannot be achieved by each of these initiatives carried out individually. The MBNQA (Baldrige Award) has recognized that for any business to achieve excellence, it has to ‘pay attention’ to seven things simultaneously. These are: Leadership, Strategic Planning, Customer & Market Focus, Process Management, HR Development & Management, Information & Analysis, and Business Results. One can quickly recognize that the above initiatives address individual Baldrige categories.
Can one find a simple framework that allows ‘paying attention’ to all seven categories simultaneously, and be ‘lightweight’ enough not to burden the business?
The Business Excellence OS offers such a framework. It provides a clear ‘language’ for business effectiveness that can align both the leadership team and the organization, establish clear functional accountability boundaries and provide an agile framework for continuously improving both leadership and work effectiveness.
INCREASING STAKEHOLDER VALUE
Defining a clear mission and vision for your company is a vital first step of leadership. Strategies are then developed to fulfill the mission and achieve the vision.In developing strategies, one must keep in mind the expectations of the shareholders, the customers and the employees. In addition, strategies have to be developed repeatedly for each function in each level in the organization to establish clear accountabilities and to achieve proper alignment.
The Global Thrive System offers a framework for strategy development and deployment that addresses all stakeholder needs as well as the strategic processes by which these strategies are implemented.
What does it take for an organization to succeed?
WHAT EVERY CEO NEEDS TO KNOW